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Rug Cleaning Guide

Today's carpet fibres are designed to reflect light and have the ability to resist soiling and stain.

However, the lack of apparent soiling does not eliminate the necessity of regular cleaning. Often several kilograms of dirt can be removed from a rug that looks clean.

Regular maintenance and care for your rugs will extend their life and appearance.

VACUUMING YOUR RUGS

Most soil in carpet can be removed with a vacuum cleaner. This should be done before it is worked into the carpet pile by foot traffic.

Ideally your vacuum cleaner should have rotating brushes, a strong airflow to penetrate the backing cloth and a high filtration bag that limits dust particles getting into the air. Change the bag often to maximize effectiveness.

Occasionally individual threads may emerge from the pile due to foot traffic/vacuuming etc. If this occurs don't pull the threads away from the backing cloth as this may damage your rug, rather cut the longer threads down to pile height with a pair of scissors.

CLEANING HAND TUFTED RUGS

For hand tufted rugs professional cleaning is highly recommended.

CLEANING MACHINE WOVEN RUGS

Machine woven rugs are generally more durable and can usually be cleaned using standard carpet steam cleaning equipment.

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CLEANING YOUR RUGS

Most commercially available spot cleaners and carpet shampoos are suitable for cleaning rugs but always check the cleaner manufacturer's instructions and test first to ensure compatibility.

When using home carpet shampoos try to avoid "over soaking" as this can damage your rug.

A full clean every six months by a professional carpet dry cleaner is highly recommended as it will extend the life of you rug.

REMOVING STAINS FROM YOUR RUGS

Below is a guide for removing different stains and spills from your rugs. Follow the steps from left to right. Use only a small amount of each solution on a clean cloth or follow the directions on the solution's bottle.

We can not guarantee that these methods will work well for your rug so be sure to test out each method on a small section of your rug first or get a second opinion.

Type of Stain	Step 1	Step 2	Step 3
Alcoholic Beverage	Cold water.	Detergent solution or carpet shampoo solution.
Bleach	Cold water.	Laundry detergent (non-biological).
Blood	Cold water.	Detergent solution or carpet shampoo solution.
Butter	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Candle wax	Absorbent paper and hot iron.
Chewing gum	Chill with aerosol freezing agent or ice cubes in a plastic bag. Pick or scrape off gum.	Solvent - use only on dry carpet.
Chocolate	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Coffee	Cold water.	Detergent solution or carpet shampoo solution.	Solvent - use only on dry carpet.
Colas and soft drinks	Cold water.	Detergent solution or carpet shampoo solution.
Cooking oils	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Cream	Detergent solution or carpet shampoo solution.	Solvent - use only on dry carpet.
Egg	Detergent solution or carpet shampoo solution.
Faeces	Detergent solution or carpet shampoo solution.	Laundry detergent (non-biological).	Clear household disinfectant.
Floor wax	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Fruit juice	Cold water.	Detergent solution or carpet shampoo solution.
Furniture polish	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Gravy and sauces	Warm water.	Detergent solution or carpet shampoo solution.
Ink (fountain pen)	Cold water.	Detergent solution or carpet shampoo solution.
Ink (ball point)	Solvent - use only on dry carpet.	Alcohol or methylated spirits mineral turpentine.	Detergent solution or carpet shampoo solution.
Ink (felt tip)	Warm water.	Detergent solution or carpet shampoo solution.	Clear nail polish remover (preferably acetone) no lanolin.
Lipstick	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Milk	Warm water.	Detergent solution or carpet shampoo solution.	Solvent - use only on dry carpet.
Mustard	Detergent solution or carpet shampoo solution.
Nail polish	Clear nail polish remover (preferably acetone) no lanolin.	Solvent - use only on dry carpet.
Oil and grease	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Paint (latex)	Cold water.	Detergent solution or carpet shampoo solution.	Solvent - use only on dry carpet.
Paint (oil)	Mineral turpentine.	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Rust	Solvent - use only on dry carpet.	Rust remover.
Salad dressing	Detergent solution or carpet shampoo solution.	Solvent - use only on dry carpet.
Shoe polish	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Soot	Vacuum.	Solvent - use only on dry carpet.	Detergent solution or carpet shampoo solution.
Tar	Solvent - use only on dry carpet.	Alcohol or methylated spirits mineral turpentine.	Solvent - use only on dry carpet.
Tea	Cold water.	Detergent solution or carpet shampoo solution.	Solvent - use only on dry carpet.
Tomato sauce	Warm water.	Detergent solution or carpet shampoo solution.
Urine (fresh)	Cold water.	Detergent solution or carpet shampoo solution.
Urine (old)	Detergent solution or carpet shampoo solution.	Laundry detergent (non-biological).	Vinegar solution.
Vomit	Detergent solution or carpet shampoo solution	Laundry detergent (non-biological).
Wine	Cold water.	Detergent solution or carpet shampoo solution.	Vinegar solution.
Unknown material	Solvent - use only on dry carpet	Detergent solution or carpet shampoo solution.	Laundry detergent (non-biological).